Cer­ti­fied Advanced User Expe­ri­ence Ana­lyst™ Cer­ti­fi­ca­tion (CAXA)

While user expe­ri­ence spe­cial­ists will always have work, usabil­ity is no longer the dif­fer­en­tia­tor it once was.

The upcom­ing Cer­ti­fied Advanced User Expe­ri­ence Ana­lyst (CAXA) Cer­ti­fi­ca­tion track trains user expe­ri­ence spe­cial­ists in per­sua­sion engi­neer­ing. CAXA-certified prac­ti­tion­ers can help orga­ni­za­tions design for desired outcomes.

url : http://www.humanfactors.com/training/CAXA.asp

certification · hfi · usability. design

Today we are at the ‘Design for Usabil­ity’ Sym­po­sium @ the TuDelft university.

Lots of inter­est­ing speak­ers and talks — started of with Ger­rit van der Veer from CHI Netherlands.

Sec­ond speak­ers: Oce Tech­nolo­gies
Robert Eij­lan­der and Abbie Van­houtte — inter­ac­tion designer / usabil­ity engi­neer on the Oce design department.

Inter­est­ing insights in their Usabil­ity test meth­ods and procedures.

Third speaker :Mascha van der Voort from IOP IPCR project — Syn­thetic Environments.

Man­ag­ing Soft Reli­a­bil­ity — Aylin Koca from TU/e with insights in their meth­ods. UXSuite — soft­ware toolset to pre­vent NFF and boost user expe­ri­ence. Flux­i­con I process min­ing for pro­fes­sion­als. Info @ www.Softreliability.org

Next speaker : Wouter Schot­borgh — Uni­ver­sity of Twente. Smart Syn­the­sis Tools.

– Cof­fee break –

Next up : Frog Design — chal­lenges in Inter­ac­tion Design — learn­ing from the real world by Cees van Dok. (For­mer Microsoft employee)

Spec­i­fy­ing the impor­tance of Under­stand­ing your users is very impor­tant — key ele­ment. Observ­ing human behav­ior and user pur­pose.
“From design­ing FOR to design­ing WITH clients / end-users”.

Try­ing your designs out with real peo­ple — see­ing your design fail is painfull BUT healthy.

Rec­og­nize dif­fer­ent approaches — and pre­vent losses in trans­la­tion.
Build it early — fail fast — try/build again.

Good enough is never good enough!

Hav­ing a good toolkit — for­mal­ized meth­ods of solv­ing problems.

Accept­ing the cost of failure!

Next speaker : Jasper van Kuijk MSc. Researcher at TUDelft. No sil­ver bul­let. IDSTUDIOLAB

“Why mak­ing usable prod­ucts requires organ­i­sa­tional change.”

10 tips
1. Early knowl­edge of usabil­ity issues. Early detec­tion = high design free­dom.
2. Rich com­mu­ni­ca­tions of usabil­ity test results
3. Inter­ac­tion spe­cial­ist in the team through­out project
4. Pri­or­itze usabil­ity — cus­tomer sat­is­fac­tion as KPI. Team mem­bers see results of their work
5. Don’t inno­vate — UI par­a­digm
6. Don.t let design­ers ‘do their thing’ — UI design­ers and inter­ac­tion design­ers
7. Increase design free­dom — agile
8. Inte­grate prod­uct devel­op­ment teams — in one room. Only ben­e­fits!
9. Get and keep expe­ri­enced peo­ple. Domain knowl­edge is cru­cial. Enables knowl­edge trans­fer
10. Will­ing­ness to align the orga­ni­za­tion with user needs. Inter­face usabi­ity < prod­uct usability.

More info @ www.uselog.com

Next speaker : Paula Kasse­naar — project Jakob.

Next speaker : Huub Meul­hof. Design for elderly peo­ple. Cohort effect interesting.

Next speaker : Meike Mak. The philips easy line.

– Lunch –

Advanced user research.and eval­u­a­tion workshop

Struc­tured approach
– brief­ing
– test­de­sign
– sam­ple
– meth­ods
– stim­uli
– test
– analy­sis
– communication

Oce — design for usability

Our idols · tudelft · usability. design