TAG | Our idols
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{rg} @ Design for Usability Symposium –Tudelft Netherlands
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Today we are at the ‘Design for Usability’ Symposium @ the TuDelft university.
Lots of interesting speakers and talks — started of with Gerrit van der Veer from CHI Netherlands.
Second speakers: Oce Technologies
Robert Eijlander and Abbie Vanhoutte — interaction designer / usability engineer on the Oce design department.
Interesting insights in their Usability test methods and procedures.
Third speaker :Mascha van der Voort from IOP IPCR project — Synthetic Environments.
Managing Soft Reliability — Aylin Koca from TU/e with insights in their methods. UXSuite — software toolset to prevent NFF and boost user experience. Fluxicon I process mining for professionals. Info @ www.Softreliability.org
Next speaker : Wouter Schotborgh — University of Twente. Smart Synthesis Tools.
– Coffee break –
Next up : Frog Design — challenges in Interaction Design — learning from the real world by Cees van Dok. (Former Microsoft employee)
Specifying the importance of Understanding your users is very important — key element. Observing human behavior and user purpose.
“From designing FOR to designing WITH clients / end-users”.
Trying your designs out with real people — seeing your design fail is painfull BUT healthy.
Recognize different approaches — and prevent losses in translation.
Build it early — fail fast — try/build again.
Good enough is never good enough!
Having a good toolkit — formalized methods of solving problems.
Accepting the cost of failure!
Next speaker : Jasper van Kuijk MSc. Researcher at TUDelft. No silver bullet. IDSTUDIOLAB
“Why making usable products requires organisational change.”
10 tips
1. Early knowledge of usability issues. Early detection = high design freedom.
2. Rich communications of usability test results
3. Interaction specialist in the team throughout project
4. Prioritze usability — customer satisfaction as KPI. Team members see results of their work
5. Don’t innovate — UI paradigm
6. Don.t let designers ‘do their thing’ — UI designers and interaction designers
7. Increase design freedom — agile
8. Integrate product development teams — in one room. Only benefits!
9. Get and keep experienced people. Domain knowledge is crucial. Enables knowledge transfer
10. Willingness to align the organization with user needs. Interface usabiity < product usability.
More info @ www.uselog.com
Next speaker : Paula Kassenaar — project Jakob.
Next speaker : Huub Meulhof. Design for elderly people. Cohort effect interesting.
Next speaker : Meike Mak. The philips easy line.
– Lunch –
Advanced user research.and evaluation workshop
Structured approach
– briefing
– testdesign
– sample
– methods
– stimuli
– test
– analysis
– communication







